Privacy Policy
Last updated: January 1, 2024
Table of Contents
Introduction
iridiom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Billing and payment information
- Company or organization name
- Professional information and job title
Usage Information
We automatically collect certain information when you use our services:
- IP address and device information
- Browser type and operating system
- Pages visited and features used
- Time spent on pages
- Referring website addresses
- Agent interactions and configurations
AI Agent Data
When you create and use AI agents:
- Agent configurations and prompts
- Training data you provide
- Conversation logs (if enabled)
- Performance metrics and analytics
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To process transactions and send related information
- To send administrative information and updates
- To respond to your comments and questions
- To improve our services and develop new features
- To monitor and analyze usage patterns
- To detect, prevent, and address technical issues
- To protect against fraudulent or illegal activity
- To send marketing communications (with your consent)
Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: To comply with legal obligations or protect our rights
- Consent: With your explicit consent for specific purposes
- Aggregated Data: Non-identifiable aggregated data for analytics
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the service.
Contact Information
If you have questions about this Privacy Policy, please contact us:
- Email: iridiom.platform@gmail.com
- Website: https://iridiom.com